Hearing Direct Reviews

Hearingdirect.com offers a wide range of hearing aids and accessories. The cost of an individual hearing aid varies based on the type, model, and brand. There are many different types of hearing aids, and how the hearing aid fits into or on your ear and its size can directly influence the price. For example, invisible, smaller devices can cost more than behind-the-ear models. The newest and most expensive digital hearing aids come with the most up-to-date features and functions, including Bluetooth, telephone compatibility, weather protection, and directional speech enhancements. The more packed with technology, the higher the price.

Hearing aids can improve the quality of life for the hard of hearing without spending a large sum. They should not be considered a luxury when they are actually a necessity and can be obtained at an affordable price. The average life of a hearing aid is around five years so it is not a short-term investment. It is only natural to seek good value for money, especially for a lasting product.

At Hearing Direct, hearing aids start from as little as 119.00€. This includes an expansive selection of affordable, reliable and discreet devices, from ITE (In the Ear) to BTE (Behind The Ear) aids. The range starts at £229. Today's models are more powerful and smaller than ever before with average price ranging from £500 to £4,000. Hearing aids can cost thousands of pounds for each ear! However, Hearing Direct has removed many of the hefty hearing aid costs associated with buying privately and passed those savings directly on to you.

Hearingdirect.com offers a 30-day, money back guarantee. If a customer is unhappy with any item bought from Hearing Direct International, it can be returned up to 30 days after it has been dispatched, for a replacement or full product refund.

For phones or assistive listening devices, these products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact. Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of $10.00 that will be deducted from the refund.

For hearing aids, they can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, a standard repair charge of $65 will be deducted from the refund.

For hearing aid accessories, these products must be returned, in their original packaging, un-opened and in a brand new, saleable condition.

To return goods, customers need to contact Hearing Direct International to obtain a Return Authorisation Number (RAN). This can be requested by emailing customercare@hearingdirect.com or calling on 1-800-216-2331. A member of the customer service team will provide all the information required to return the goods.

Hearing Direct International has a USA handling address for returns, and products are forwarded from there to their UK warehouse at their expense. Mailing costs to the USA address are not covered by Hearing Direct International. Customers will be notified by email or in writing when their returned goods have been received by Hearing Direct International in their UK warehouse.

Please note that returns are not accepted outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered. The 30-day period starts from the date stamped on the receipt when it is put in the post; returns must have a posting date no more than 30 days after this dispatch date.

Unfortunately, no specific shipping policy was found.

The contact information for HearingDirect.com is as follows:

• Phone: 1-800-216-2331 (US), 0800 032 1301 or 01264 313110 (UK)
• Address: Unit 4, Nine Mile Water, Nether Wallop, Stockbridge, Hampshire SO20 8DR, United Kingdom
• Operating Hours: Monday - Friday, 9am to 5pm

Please note that representatives will contact within 2 working days of receiving an enquiry. This information is subject to change and it's always a good idea to check the official website for the most current details.

To get in touch with HearingDirect.com, one can use the following methods:

• Phone: For US customers, the contact number is 1-800-216-23311. For UK customers, the numbers are 0800 032 1301 or 01264 3131103.
• Post: The postal address is HearingDirect.com, Unit 4, Nine Mile Water, Nether Wallop, Stockbridge, Hampshire SO20 8DR, United Kingdom1.
• Online Enquiry: One can also complete an online enquiry form on their website14. A representative will contact within 2 working days of receiving the enquiry14.

Please note that the operating hours are Monday - Friday, 9am to 5pm3.

Hearing Direct offers Royal Mail 2nd Class, Royal Mail 1st Class, and Special Delivery by 1pm at £3.49, £3.99, and £9.99 respectively. Delivery times vary from 1 to 5 working days, with free shipping on orders over £35.

Hearing Direct accepts Visa, MasterCard, PayPal, and AMEX for payment.

Hearing Direct provides two international delivery options: Royal Mail International (Standard) at £6.99 with an estimated delivery time of 5-10 working days, and Royal Mail International (Express) at £12.99 with an estimated delivery time of 3-4 working days.

Hearing Direct has a 30-day money-back guarantee, which allows you to return any item you are not satisfied with up to 30 days after its dispatch for a replacement or full product refund.

All hearing aids sold by Hearing Direct come with a 12-month warranty against defects and faulty workmanship, except for those that have been tampered with or suffered physical damage.